Privacy Policy

Last updated: 7/17/2025

Introduction

This Privacy Policy describes how ProdKit AI ("we", "our", or "us") collects, uses, and protects your personal information when you use our Shopify application and related services (the "Service").

Information We Collect

Shopify Store Information

  • Store domain and basic store settings
  • Product information for content generation
  • API access tokens for app functionality
  • Billing and subscription information

Usage Data

  • Generated content and images
  • App usage statistics and preferences
  • Feature usage and interaction data

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Log files and error reports

How We Use Your Information

  • Provide and maintain our AI-powered content generation services
  • Process payments and manage subscriptions
  • Improve our app functionality and user experience
  • Send important service announcements and updates
  • Comply with legal obligations and prevent fraud
  • Respond to customer support requests

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service providers who assist in app operations (hosting, analytics, payment processing)
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or acquisition
  • With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Your Rights (GDPR Compliance)

If you are located in the European Economic Area, you have the following rights:

  • Right to access your personal data
  • Right to rectify inaccurate or incomplete data
  • Right to erase your personal data
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you uninstall our app, we will delete your data within 48 hours, as required by Shopify's policies.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@prodkit.com
  • Support: support@prodkit.com